Customer Support

The customer support of UPSers is available to all the members of the UPS community. Here, you have a highly efficient customer support team that takes care of all your queries and problems. There is no doubt that good customer service is the backbone of any company, and UPSers is proud to have one. If you are a part of the UPS family, you can contact customer support to get your queries related to UPS and UPSers answered. The main aim of the customer support team is to facilitate the conversation and bridge the gap between the management of United Parcel Services and the employees or vendors. Hence, if you are an employee or a vendor of UPS, you can get in touch with customer care, and the executives will clarify all your doubts and issues related to

Following are some of the many reasons for which you can get in touch with the customer support team at UPSers:

  • The portal at the upsers website is not working
  • You have browser issues when accessing the website
  • You cannot edit your profile or even access it
  • The link to the website or the portal is broken
  • You require assistance to login into your portal

However, you need to check if you can contact customer support as a part of the UPSers community. Here is the checklist:

  • You have a CRN ID as a UPS vendor.
  • You have an IGEMS employee ID as a part of your employment.
  • You should be an active or inactive UPS employee in the United States, Canada, or Puerto Rico region. You are considered a member even if you are a retired employee of UPS.
  • If you leave UPS, you can access until June of the following year.

Contact Addresses

Hub facility at Bangalore, India
001, Ground Floor, Aisats Building,
Gate No: 02, KIAL, Bangalore – 560300, India
Contact Numbers: 080-46177901, 080-46177902, 080-46177903 / 904 / 924 / 925, 080-46177913 / 919

India Head Office at Mumbai, India
Plot No. 6-A, Shyam Nagar,
Off JVLR Majas Village,
Jogeshwari (East), Mumbai – 400060, India
Contact Number: (+91-22) 2827 6200

Regional Headquarters (Middle East)
Jebel Ali Free Zone, South,
Plot No. S20118, Road SW101,
Jebel Ali, Dubai, P.O. Box 262970,
United Arab Emirates
Contact Number: +971-4-807-888

Technical Support

  • 1800-102-7171 (toll-free)
  • 1800-22-7171 (toll-free)

For other kinds of tech support, you can call on – 1-888-877-TECH

Domestic as well as international queries:

  • Domestic – 1-866-742-5877
  • International – 1-888-782-7892

Parcel Inquiries

  • 1-800-742-5877
  • 1-800-PICK-UPS

Email Support

UPS also gives you an option to contact them via email. For that, you can visit the website and fill out your contact details so that the relevant customer support team can contact you directly. You will also get an option to choose the issue category relating to your query. You can find it on the following link:

If this does not work for you, you can directly write an email to them at

Hence, you can get in touch with customer support through any of the above means and get your doubts cleared!